Vanderbilt University Medical Center is looking to improve its Epic System software by tailoring it to the organization's needs, analyzing workflows, and resolving technical issues related to scheduling challenges.
Requirements
- Epic experience is preferred
- Epic Cadence certification is preferred
Responsibilities
- Independently execute the build, edit, and maintenance of provider and resource templates
- Provide Epic best practice recommendations to reduce barriers to access
- Review requests to determine impact to standard workflows, organizational standards, or system build
- Facilitate and triage Change Management requests to the appropriate Health IT team, conduct user testing and provide signoff approval of completed requests
- Assist with EPIC testing when version enhancements are completed, as requested
- training staff on new Epic template design upon completion of project
- creating documentation for new Epic processes upon completion of project
Other
- Conducts regular day-to-day communication
- demonstrates a deeper understanding of business operations
- works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs
- Routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software
- Partner with Customer Relationship Managers (CRMs) and Call Center leadership to determine system issues related to scheduling challenges; receive and implement requests for online scheduling, as appropriate
