The EpicCare Inpatient Orders Epic Analyst is responsible for bridging the gap between technical solutions, operational needs and the Electronic Health Record (EHR) by enhancing workflow, optimizing business processes, and identifying system solutions that meet organizational goals.
Requirements
- Current EpicCare InPatient EMR Physician Certification/Accreditation required
- Bugsy, Order Transmittal or Hospital Outpatient Department (HOD) Certification/Accreditation preferred.
- Knowledge of electronic health record systems analysis, design, build as well as Epic application implementation, troubleshooting, testing, and support experience preferred.
- moving changes from testing to production environments via Data Courier.
- Completes comprehensive testing cycles, including upgrade, unit, functional and integration testing.
- Adheres to change management protocols for all application changes, including building procedures, protocol creation, documentation maintenance, and the execution of comprehensive testing for supported applications.
Responsibilities
- Acts as the primary support contact for EpicCare Inpatient Orders application.
- Proactively identifies and resolves issues that arise within the assigned application, collaborates with other application teams to address cross-functional issues, and utilizes a ticket management system to document troubleshooting records from end users and operational leads.
- Guides the design of workflows, the building and testing of the system, and troubleshoots technical issues related to Epic software, ensuring optimal system functionality and user satisfaction.
- Identifies and implements requested changes to the system, including moving changes from testing to production environments via Data Courier.
- Communicates all application changes, enhancements and procedures to other Epic application teams, operational readiness groups and end-users as necessary.
- Works with Epic representatives, Salinas Valley Health business partners, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline.
- Completes comprehensive testing cycles, including upgrade, unit, functional and integration testing.
Other
- RELOCATION ASSISTANCE AVAILABLE
- Position requires a high school diploma or GED.
- Bachelor of Science in nursing (BSN) preferred.
- Two years’ experience within a healthcare related clinical environment and working knowledge of the process and delivery of patient care services in an acute care facility and/or ambulatory office practice environment.
- Call schedule rotation will be required for this position.
