Analyzing and converting client payee code files, mapping them to Allied's certified codes, and ensuring data accuracy in insurance tracking systems for a smooth transition to Direct Pay Escrow Services.
Requirements
- 1-2 years’ experience in Escrow Payment is required.
- Understanding the process of W-9 request and certifications of remittance addresses to get payee codes certified.
- Understanding of Parent/Sub parent companies within our insurance tracking database Borrower Insurance Company table to ensure payee code set up is correct.
- Understand company and agency payee codes functionality within our insurance tracking system database.
- Accurately apply knowledge of Lender Integrations for QA Tool Troubleshoot for payee code errors.
- Accurately apply knowledge of the QA Tool’s and DatStore’s various reports that will assist in the escrow syncing process for go live.
- Responsible for analyzing the client’s loan file to ensure data landed in Allied’s insurance tracking database successfully.
Responsibilities
- Analyzing our new client’s payee code file and converting the file into our standard template before requesting it be loaded into the insurance tracking systems.
- Mapping the client payee codes to an Allied certified payee code.
- Maintaining the upkeep of payee codes as new ones are created or deleted by the client.
- Analyzing the client’s loan and escrow payment data to ensure the data in their loan file matches the data pulled into the insurance tracking systems
- Accurately apply knowledge of Lender Integrations for QA Tool Troubleshoot for payee code errors.
- Accurately apply knowledge of the QA Tool’s and DatStore’s various reports that will assist in the escrow syncing process for go live.
- Responsible for overseeing and maintaining the required updates outlined in the implementation direct pay checklist.
Other
- High School Diploma required.
- Bachelor’s Degree in a related field preferred.
- Works with the Escrow Administrator, Allied Accounting, and Client to remap payee code to the correct certified remittance address or has the client create a new payee code and makes the necessary changes to Allied’s insurance tracking systems in order for the payment to be made to the insurance carrier in a timely manner.
- Communicates proactively with the client to resolve any payee code related questions or issues.
- Answer questions, corrects errors, and resolves discrepancies with little to no supervision.
