The Excellerate Quality Supervisor serves as the main quality customer interface and leads determination of non-conformance and customer complaints through containment, root cause, corrective action, and audits. They ensure product compliance to customer specifications and industry standards, including the management of key supplier performance.
Requirements
- Two (2) years of related industry experience is required; Five (5) years of related industry experience is preferred.
- Ensure products comply with customer specifications, industry standards, regulatory requirements and Excellerate standards.
- Ensure production process work instructions comply with specifications and standards.
- Approve all changes and deviations from established guidance, including Engineering Change Orders.
- Support certification of Quality Management System audits.
- Lead product-related corrective action (CAPA) discussion and closure.
- Manages Supplier Qualification process and conducts audits of suppliers.
Responsibilities
- Ensure products comply with customer specifications, industry standards, regulatory requirements and Excellerate standards.
- Ensure production process work instructions comply with specifications and standards.
- Approve all changes and deviations from established guidance, including Engineering Change Orders.
- Serve as the Excellerate lead to support external customer audits activities.
- Support certification of Quality Management System audits.
- Lead product-related corrective action (CAPA) discussion and closure.
- Ensure supplier products/quality documentation meet requirements of the product specifications.
Other
- A minimum of a Bachelor’s Degree is required; a Bachelor’s degree in Engineering is preferred.
- Travel: 10-25% based on company needs.
- Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Overtime may be required.However, work may be performed at any time on any day of the week to meet business needs.
- Actively participates in Faith’s hiring referral and mentoring program, as appropriate.
- Performs other related duties as required and assigned
