Genentech's Analytics & Insights team needs to solve complex healthcare challenges and improve patient outcomes by leveraging data, analytics, and AI/ML. The Executive Director of 360 Insights & Forecasting Suites will set the strategic direction for product portfolios, deliver innovative digital solutions, and drive product initiatives to maximize business impact.
Requirements
- Proven success in building and scaling analytics platforms or products (dashboards, modeling pipelines, tools) and deploying at enterprise level.
- Deep expertise in commercial analytics, e.g., primary and second research, TA analytics, field analytics, pricing/access.
- Extensive experience working with data science, machine learning, and AI teams and supercharge analytics capabilities and impact.
- Experience working in a standard DevOps agile setting or bringing agile best-practice mentorship to the team.
- Experience with a focus on implementing product strategy, preferably in healthcare, pharmaceutical, or other regulated industries.
- Familiarity with industry best practices and benchmarks for customer experience design.
- Understanding of how to design and evolve user & customer-centric experiences to drive customer satisfaction.
Responsibilities
- Define, and be accountable for executing, a strategic roadmap for the 360 Insights & Forecasting Product Suites.
- Set the strategic direction for the suite of 360 Insights & Forecasting products, aligning with organizational priorities to maximize business impact and deliver innovative, scalable, and usable solutions across the enterprise.
- Partner across functional teams within Analytics & Insights to produce KPI reporting, dashboards and other business insights products.
- Drive automated, interactive, self-serve insights platforms with clear business impact.
- Partner with the Data Science team and deploy machine learning models and AI solutions to supercharge analytics products.
- Define and oversee the full lifecycle strategy for the 360 Insights & Forecasting Suites from identifying and integrating new products to sunsetting legacy offerings, optimizing for overall suite performance and evolving marketing and business priorities.
- Set and track performance and adoption metrics across the business product suite, in partnership with Genentech Activation teams, including regularly reporting on efficiency gains and business impact.
Other
- Bachelor’s degree in business, healthcare, customer experience, or a related field.
- 12+ years of experience in customer or product-focused roles, with a strong emphasis on forecasting and insights-driven solutions
- Strong leadership and team management abilities, with experience in coaching, developing, and inspiring talent
- Proven ability to own and manage the full product lifecycle, including visioning, roadmap creation, execution, and impact measurement.
- Excellent communication and stakeholder management skills, with demonstrated success in facilitating cross-functional collaboration.
- Proven track record of driving change management and user adoption in complex matrixed environments.
- Advanced degree (e.g., MBA or related graduate-level qualification).
- This position is based in South San Francisco, CA and relocation benefits are available.
- Genentech is an equal opportunity employer.
- It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
- The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
- If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
