Redefining how data, artificial intelligence, and digital commerce converge to create a future-ready bank for Huntington Bank.
Requirements
- Deep expertise in AI, analytics, and customer-centric digital platforms.
- Expertise in predictive modeling, personalization algorithms, and experimental design.
Responsibilities
- Architect and evolve the CRB’s eCommerce platform to deliver seamless, personalized, and scalable digital experiences.
- Drive platform innovation using AI-powered personalization, dynamic pricing, and predictive engagement.
- Develop and lead the CRB’s Data & AI strategy, aligning with enterprise goals and customer needs.
- Identify high-impact use cases for AI and analytics across customer journeys, operations, and product development.
- Foster collaboration with enterprise data leaders to ensure alignment, scalability, and shared insights.
- Measure and communicate the business impact of AI initiatives to stakeholders and executive leadership.
- Forecast future skill needs and develop organizational capabilities in AI, analytics, and digital commerce.
Other
- 15+ years of executive experience in digital transformation, eCommerce leadership, and data strategy.
- Proven success in leading enterprise-scale digital initiatives with measurable business impact.
- Master’s Degree in Computer Science, Data Science, Business, or related field.
- Financial services experience with exposure to marketing, risk, compliance, and customer experience.
- Strong understanding of UX/UI, digital customer journeys, and conversion optimization.
- Exceptional communication, stakeholder engagement, and executive presence.
- Set and execute a bold vision for omnichannel digital engagement, integrating AI and data science into core banking experiences.
