JPMC is looking to build a new product from the ground up that monitors, coordinates, and develops a holistic internal & external view of the financial well-being of consumers and businesses through the lens of JPMC data. The Experience Design Senior Associate will play a pivotal role in shaping the user experience of these products and services by leveraging their advanced knowledge of experience design principles.
Requirements
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Digital portfolio that demonstrates your design approach and delivery of user-centered product solutions
- Experience designing and executing comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
Responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Other
- Join a brand new team to contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
- Collaborating with cross-functional teams, you'll create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
- You'll need to be a visionary and a detail-oriented executor as you work alongside our cross-functional team of product managers, user researchers, technologists, strategists, data scientists, and economists to build a product from the ground up.
