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JPMC is looking to shape Employee Experiences across the company by designing and delivering digital experiences for employees across the globe, to attract, hire and develop top talent, deepen career satisfaction, and equip employees with modern smart tools.

Requirements

• 3+ years of experience or equivalent expertise in UX/UI/Product design or similar roles
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma)
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
• Case studies that demonstrate exceptional, world-class digital experiences (through low- to high-fidelity design work) that have contributed to positive business outcomes

Responsibilities

• Define user flows and product features; Create wireframes, prototype interactions, and detailed design for key touchpoints for end-to-end design initiatives.
• Collaborate with cross-functional teams to integrate user experience design into the product development processes, and ensure seamless, user-centric solutions
• Create storyboards, journey maps and/or service blueprints, collaborate with UX Research in identifying pain points and opportunities for improvement, and champion new ideas in products and features of moderate complexity.
• Leverage your understanding and analysis of market trends, and both qualitative and quantitative research methodologies to interpret insights effectively to influence your design work
• Present your design work and POV to teams, partners and leadership keeping the user at the center of your story and rationale
• Contribute to components and patterns in our Employee Experience Design System (EX-DS) using your experience and knowledge of modern design systems
• Collaborate with our Researchers to scope and synthesize qualitative research, data analysis, and usability testing to inform discovery work, future-state blueprinting, service visions, and new product development

Other

• 3+ years of experience or equivalent expertise
• Collaborating across product, engineering, accessibility, and research
• Demonstrating a growth mindset, and being a team player to peers and partners
• Presenting to executives and stakeholder
• Operating with an iterative design mindset