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Wellmark Blue Cross and Blue Shield Logo

Experience Lead (Product Owner)

Wellmark Blue Cross and Blue Shield

Salary not specified
Oct 31, 2025
Des Moines, IA, US
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Wellmark is looking to improve the experience of healthcare providers interacting with the company, making every interaction easier, more intuitive, and more meaningful.

Requirements

  • Experience with agile business analysis, including documentation of features, user stories and test requirements, process documentation
  • Experience with design thinking, and lean and agile software delivery
  • Ability to make data-driven business decisions
  • Experience in Software Development Lifecycle (SDLC)
  • Prior experience working as a product owner, including estimating, sprint, leading scrum activities, sprint reviews and retrospective meetings
  • Prior experience from a leading consumer brand recognized by customers for experience
  • Consumer product or internet software product management experience

Responsibilities

  • Set priorities: Prioritize and refine the product backlog so the team knows what to work on next.
  • Collaborate across teams: Work with the provider experience team and business partners to understand challenges and opportunities.
  • Turn ideas into action: Document operational issues and solution requirements for handoff to the right team.
  • Build business cases: Support the creation of Lean Business Cases that demonstrate the value of proposed solutions.
  • Lead brainstorming sessions: Facilitate ideation and design-thinking workshops to shape the product roadmap.
  • Define what matters most: Identify Minimum Viable Products (MVPs) to deliver the greatest impact quickly.
  • Track progress: Review outcomes of major initiatives (Epics), lead quarterly PI Planning, and monitor progress during each PI and iteration.

Other

  • Bachelor's Degree or direct and applicable work experience
  • Minimum 4 years industry experience
  • Ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers
  • Demonstrated consulting skills, including excellent communication, collaboration and interpersonal skills
  • Travel limited, 5%