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Mosaic North America Logo

Expert and Educator Team Lead – Heated Tobacco Product

Mosaic North America

From $68,000
Oct 1, 2025
San Antonio, TX, US
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Mosaic, part of Acosta Group, is looking to bring brand awareness and educate legal age smokers and nicotine users to convert to smoke-free products, including heat-not-burn alternatives, through B2B retailer education, consumer engagements, and community outreach.

Requirements

  • Experience with reporting and scheduling.
  • Military experience (veteran/dependent/spouse) with the ability to obtain clearance to work on base
  • Background check required to access and work on base
  • Flexibility and agility with schedule adjustments to accommodate best hours of coverage in-store
  • Ability to work independently and manage one’s schedule efficiently.
  • Ability to work flexible hours including days, evenings, weekends, and holidays.
  • Commit to 6 Month contract, for duration of project, with possibility of extending or moving to other roles.

Responsibilities

  • Reach out to legal age smokers and nicotine users within your community, in-store and on-base to educate them on heated tobacco as an alternative to cigarettes.
  • Conduct in person sessions with one or multiple legal age smokers and nicotine users at a time to educate on heated tobacco and benefits of converting.
  • Build relationships with key stakeholders through impactful sales visits, facilitated training sessions, and other valuable touch points.
  • Ask open-ended questions to understand habits and preferences regarding nicotine consumption.
  • Comply with all regulations and outlined processes and procedures.
  • Approach every interaction with a legal age smoker and nicotine user with an exceptional standard of customer service.
  • Age verify each legal age smoker and nicotine user for every interaction to confirm they are at least 21 years old.

Other

  • Must be 24 years of age or older.
  • 1-3+ years of management or supervisory experience.
  • Clear and effective listener and communicator. Ability to connect with others, building strong relationships by active listening and empathy.
  • Ability to coordinate informal informational sessions to educate and influence new joiners.
  • Work independently and manage one’s schedule efficiently.