Hewlett Packard Enterprise is seeking a Linux Systems Administrator to provide system management, daily monitoring and optimization for their mission-critical customers, specifically for HPE's computing solution.
Requirements
- Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
- Technical skills to investigate and resolve complex problems
- Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred
- Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
- Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
- Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing
Responsibilities
- Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff
- Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
- Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
- Maintain system software and firmware revisions, including patches, updates, and OS upgrades
- Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
- Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
- Implement solutions, repairs and workarounds, fully documenting steps taken when required
Other
- TS/SCI with Poly clearance REQUIRED
- US citizenship is required
- Bachelor’s degree in Computer Science, Engineering, or related area of study OR equivalent work experience
- 3+ years’ HPC-related experience, ideally with large-scale HPC and parallel file system administration and support
- Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management
