ASML is looking to solve customer problems and industry solutions by leveraging acquired knowledge and translating customer requirements into existing product capabilities, demonstrating product value for specific customer situations.
Requirements
- Solid relevant experience in an IC manufacturing environment, or research institute with a strong emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development.
- Has gained knowledge of subset competence (eg. alignment).
- Working with default toolset and analysis methods; capable of working with predefined scripts, with limited modifications.
Responsibilities
- Escalation support
- Drives service order closure from a technical perspective.
- New product / service development
- New product / service roll out
- Node solution definition
- Node solution integration
- Data analysis
Other
- MSc or Phd (Phd is a plus but not required) in technical fields.
- Experience in customer contact / customer service role.
- Proven ability to perform in a fast paced and ambiguous environment while always maintaining focus on customer goals and relationships.
- Coaching
- Training delivery
