Applied Materials is looking to solve problems related to the service readiness and efficiency of their wafer fab equipment throughout the product lifecycle, aiming to improve service delivery, customer satisfaction, and operational profitability.
Requirements
- Requires experience in implant semiconductor equipment and services; experience in Trident medium and high current platforms
- Project management, data analysis and presentation, technical and business acumen
- Experience with field escalations, installation and warranty matters is preferred
- Ideal candidate has run fab projects from start to finish, including installations, process creation, program management with metrics
- Interprets business issues and recommends best practices; takes a broad perspective to identify solutions
Responsibilities
- Accountable for driving service readiness throughout the Product Life Cycle of Wafer Fab Equipment
- Support Internal and External documentation review for legacy and new products
- Drive Service Product Roadmap releases through program management process (Training, documentation, spares readiness, digital tools, part repair, etc.)
- Participate in design for install and design for service programs
- Drive CIP (Continuous Improvement Programs) to ensure high value service delivery
- Work closely with business unit to introduce equipment special tooling, ensure tooling fits design for installation and service requirements and availability for early product introduction
- Drive release of Predictive Maintenance Digital tools for Platforms including Robots, lifts, actuators, and control systems
Other
- Solves unique and complex problems with impact on the business; requires conceptual and innovative thinking to develop solutions
- Communicate difficult concepts and negotiate with others to adopt different points of view
- Work independently, with guidance in only complex situations. May lead functional team or projects
- Anticipates business and regulatory issues; recommends product, process, or service improvements
- 10-15 Years. Experience
