METTLER TOLEDO is looking for a Field Service Technician to perform installations, calibration, and preventative maintenance on laboratory measurement and weighing equipment, ensuring customer uptime and satisfaction.
Requirements
- Basic understanding of electrical and mechanical repair philosophies including: basic understanding of PC networking & software configuration
- 1 - 3 years electro /mechanical repair or weighing industry experience.
- Demonstrated skill in the use of Microsoft Office products including Word, Excel and Outlook.
- The capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
Responsibilities
- Performs, installations, calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
- Resolves first-line customer concerns and helps resolve invoicing issues when applicable.
- Ensures compliance with all company and customer safety and quality policies and procedures.
- Works to ensure customer uptime requirements are met and that all work assignments are completed on time.
- Accurately completes and submits all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner
- Completes Kronos time keeping on a daily basis and insure punches are entered for each activity as they occur.
- All other duties as assigned.
Other
- A valid driver's license.
- Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
- Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
- Customer facing or field service experience preferred. Commercial experience desired.
- The ability to obtain and maintain a valid Weights & Measure license for assigned service area.
