NRG Energy's Vivint Smart Home is looking to create a smarter, cleaner, and more connected future by redefining the home experience with intelligent products and services.
Requirements
- Experience with field technician work, such as cable installation, internet installation, pest control, lawn maintenance, construction, or solar technician
- Sales experience, such as car sales, retail sales, insurance sales, B2C sales, or call center experience
- Knowledge of smart home technology and products
- Ability to use handheld devices and software applications
- Familiarity with safety protocols and procedures
- Ability to work with electrical and electronic systems
- Understanding of network and internet connectivity
Responsibilities
- Provide expert-level installation and services of cutting-edge technology
- Maximize earning potential by leveraging services and installation appointments into leads and additional revenue
- Conduct a safety analysis of every home to assure a safe workplace for the technician and the customers
- Install and service smart home products
- Troubleshoot and repair technical issues with smart home systems
- Provide technical support to customers
- Maintain and update technical knowledge of smart home products and services
Other
- Exceptional customer service skills
- Clean driving record and valid license
- Ability to lift and carry up to 45 lbs
- Ability to climb ladders up to 14 feet and work in attics and other limited-space areas
- High school diploma or equivalent required
