The Food Service Software Support role is responsible for ensuring the smooth operation of food service-related software systems across all school sites. This position supports technology functions, verifies data accuracy, and facilitates efficient ordering and reporting processes to maintain high standards in food production and distribution.
Requirements
- use of technology
- current and emerging technology
- operating equipment
- use job-related equipment
- operate equipment using standardized methods
- problem solving with equipment is limited to moderate
Responsibilities
- Update and/or verify café computer programs for all school sites. Including; set up of new items in the system, creating recipes, posting menus, creating POS grid, user access and roles, student data, etc.
- Provide technical assistance to school staff, including resolving connectivity issues and troubleshooting software errors.
- Research and troubleshoot computer problems and system errors across all school sites.
- Review and verify daily reports to ensure accuracy and consistency of data.
- Create catering orders and project required quantities for baked goods; order necessary supplies (e.g., flour) to streamline material procurement.
- Generate invoices for customer orders in a timely and accurate manner.
Other
- Verify school supply orders for warehouse staff to ensure materials are distributed in an orderly and efficient manner.
- Perform other related duties as assigned to support the efficient and effective functioning of the department.
- budgeting and cost control
- guiding others
- interpersonal aptitude
- planning
- problem solving
- quantity cooking
- record keeping
- training
- basic math, including calculations using fractions, percent's, and/or ratios
- read a variety of manuals, write documents following prescribed formats, and/or present information to others
- understand complex, multi-step written and oral instructions
- codes/laws/rules/regulations/policies
- health standards
- industrial cleaning practices
- material handling techniques
- organizational structure design
- safety practices
- schedule activities and/or meetings
- gather and/or collate data
- Flexibility is required to work with others
- work with data utilizing defined and similar processes
- work with others
- work with similar types of data
- Some problem solving may be required to identify issues and select action plans
- Problem solving with data may require independent interpretation
- dealing with frequent interruptions
- adaptability/flexibility
- decision making
- detail oriented
- meeting schedules/deadlines
- multi-tasking
- organizing
- physical stamina
- prioritization
- reliability
- taking initiative
- teamwork
- Background Clearance and TB Test/Physical
