IFS is looking to hire a Forward Deployed AI Engineer to work directly with enterprise customers to deliver pilot, production-ready AI agent solutions, leading the design and deployment of intelligent agents across customer workflows.
Requirements
- Proficiency in Python, Javascripts* and a working knowledge of AI/ML frameworks (e.g., OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.).
- You're passionate about AI and possess a working understanding of concepts like LLMs, embeddings, prompt engineering, vector databases, RAG systems*, and/or conversational AI workflows.
- You're technically adept and comfortable with RESTful APIs (JSON), data migration, and configuring complex software integrations.
- You have experience implementing or engineering Enterprise tool ecosystem [CRM, ERP, Helpdesk platforms, Developer platforms, HR systems & Financial systems]
- Prior work with enterprise AI platforms or multi-agent orchestration.
Responsibilities
- Lead the design and deployment of intelligent agents across customer workflows, owning everything from discovery and prototyping to configuration, testing, and launch.
- Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows.
- Integrate TheLoops’ platform with customer systems.
- Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors).
- Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption.
- Document technical decisions and hand off stable deployments to customer engineering or support teams.
Other
- 2–5 years of experience in a software engineering, solutions engineering, or ML deployment role.
- You're a natural educator and excel at communicating with diverse audiences, from developers to executives.
- High ownership, high visibility, and a chance to lead transformational projects
- Competitive compensation, flexible work, and the support of a global enterprise (IFS)
- Flexible paid time off, including sick and holiday
