The federal government needs to develop fraud analytic models to identify suspicious activity for further investigation and possible intervention, implementing and practicing fraud monitoring, fraud analytics, fraud alerting, fraud prevention, and communication with customers and stakeholders to support the execution of the program.
Requirements
- Must have experience with entity resolution
- Experience with Google Workspace, SQL, Python, and analytics tools.
- Skilled in data visualization and enabling dynamic dashboards in Tableau.
- Experience with both relational and non-relational database systems and database architecture.
- Monitor fraud analytics that may include Identify and Entity Resolutions/Detection, Social Network Analysis, Unsupervised Monitoring.
- Establish in-range and out-of-range anomaly behaviors and indicators that will trigger action.
- Incorporate relevant data from third-party technology providers and tools to continuously improve and enhance fraud detection models.
Responsibilities
- Use data analytics findings to inform program strategy, LexisNexis fraud policy configuration tuning, team staffing levels, and the acquisition of new technology to support evolving identity fraud threats.
- Collaborate with the Login.gov DevOps and SecOps teams to improve the data infrastructure, engineering, and software to deploy, scale, and operationalize the analytics program.
- Develop a fraud response plan that includes scaling procedures for fraud control activities, scenario planning and response management for potential fraud events, and facilitation of exercises to test team readiness.
- Support the development of dashboards to report key performance indicators and suspicious activity alerts for the operations team and Login.gov leadership.
- Establish and report Key Performance Indicators, which may include number of alerts received, adjudication outcomes, time to clear alerts, fraud type, and entry point
- Conduct data analytics on new account creation attempts and investigative findings to identify fraudulent trends and patterns occurring within Login’s partner ecosystem.
- Develop and maintain fraud models to detect identity fraud, account takeover, and synthetic identity fraud.
Other
- US Citizenship required to obtain Public Trust
- Bachelor’s Degree + 10 years of relevant experience.
- The ideal candidate is seasoned in Fraud/Identity operations.
- A passion for identifying problems and finding the best possible solution.
- Detail-oriented and have excellent verbal and written communications skills, analytical skills, and organization skills.
