Vagaro is looking to protect its merchants by identifying and mitigating risks before they impact business operations in the evolving digital fraud landscape.
Requirements
Proficiency in Microsoft Office applications
Experience in fraud prevention, risk analysis, or merchant processing
Knowledge of KYC/AML compliance, PCI DSS, and card network regulations (Visa, Mastercard, AMEX, Discover)
Familiarity with tools such as Plaid, EverC, and Cybersource
Background in payment processing, chargebacks, or fintech environments
Experience in e-commerce or high-risk merchant industries
Responsibilities
Review business and merchant applications to prevent and detect fraudulent signups
Conduct KYC (Know Your Customer) and AML (Anti-Money Laundering) due diligence
Monitor transaction patterns to identify and prevent fraudulent activity
Investigate suspected or confirmed fraud cases and provide actionable resolutions
Utilize fraud detection tools such as Plaid, EverC, and Cybersource
Assess high-risk merchants, industries, and activities to determine appropriate actions
Stay informed about evolving fraud trends, tools, and compliance requirements
Other
Excellent written and verbal communication skills
Strong organizational skills with the ability to prioritize multiple tasks
Positive attitude and strong interpersonal skills
Problem-solving mindset with the ability to research and resolve complex issues
Adaptability and reliability in a fast-paced environment
