Postman is looking to optimize the sign-up and onboarding experience for both individual developers and teams, help users discover the full capabilities of the product, and guide them towards key activation moments to increase user engagement and product stickiness.
Requirements
- At least 5+ years of experience building frontend and/or full-stack projects and user experiences.
- Deep expertise in building the modern web with JavaScript, HTML, and CSS.
- Experience in delivering features, improvements, and changes that leverage analytics tools (like LaunchDarkly) and experimentation techniques.
- Experience working with or using full-stack JavaScript / TypeScript
- Experience working in a React application with state management tools like MobX
- Experience working on B2B product and/or developer tools
Responsibilities
- Own and deliver improvements to the core product experience that help us achieve our goals around onboarding and activation
- Deliver small, measured changes that meaningfully impact end users and successful activation of these users
- Leverage and improve the foundation of experimentation to ship A/B tested changes that we know have an impact on our goals.
- Own end-to-end workflows and understand core workflows, driving measurable improvements to user experience particularly focused on first-time user experience (sign-up, onboarding, and beyond)
- Collaborate and work with end users (developers!) using Postman to understand their core workflows and then use that knowledge to improve our product
- Broaden your knowledge of the core product and the domain over time, starting with first-time UX but eventually branching out into driving improvement to deeper experiences on the Postman user’s journey
- Collaborate on team processes to streamline collaboration across US and India team members
Other
- Track record of delivering impactful and engaging user experiences that delight users
- Excellent communication skills.
- Detail oriented.
- Customer obsession.
- Based in the San Francisco Bay Area.
