OpenLoop is looking to streamline and simplify go-to-market care delivery for companies offering virtual support to patients across an expansive array of specialties by bringing their AI Care Engine into production across real-world healthcare environments.
Requirements
- 3+ years of engineering experience shipping production-grade software in modern cloud environments, with comfort moving across APIs, databases, and infrastructure layers
- Deep experience integrating disparate systems, including data ingestion, API interoperability, and third-party systems integration
- Curiosity or hands-on experience with LLMs and operationalizing AI models in production workflows
- Strong understanding of data security and compliance best practices; experience handling sensitive data in regulated environments
- Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders and translate ambiguous partner needs into clear technical requirements
Responsibilities
- Lead technical deployments by architecting and executing integrations for new healthcare partners, customizing Hey Revia’s platform to their workflows and legacy systems
- Build the “last mile” of connectivity by designing secure, reliable data pipelines that ingest and synchronize clinical data with our AI services
- Configure and optimize communication infrastructure, including voice and messaging channels, across diverse telephony networks to support patient and care team engagement
- Work across the stack (APIs → databases → infrastructure) to deliver production-ready solutions
- Collaborate with engineering, product, and clinical teams to translate partner needs into crisp technical execution
- Other duties as assigned.
Other
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- 4 days onsite in San Jose, CA
