JPMorgan Chase needs to guide the adoption and increase understanding and awareness of their Data and AI services by creating content that translates complex processes and tools into easily digestible information for internal users.
Requirements
- Hands-on-keyboard with any programming language; unafraid to write code
- Awareness of available AI/ML market tools
- Demonstrable experience structuring and communicating complex solutions for business problems to meet clients’ needs
Responsibilities
- Create content and materials that distill information and educate internal JPMC employees about data and AI services including conceptual content and hands-on-keyboard labs
- Translate complex processes and documentation into easy-to-consume content for data and AI services within the firm
- Leverage extensive knowledge of data and AI products and capabilities to create content in various formats and vehicles that will increase adoption of services, improve user experience and influence product roadmap
- Engage with clients to understand their needs, provide expert guidance, and use real examples to drive learning paths and create relevant content to improve future client experience
- Collect client feedback and implement updates to content so materials are relevant and updated based on evolving capabilities
- Develop presentations, labs, and project plans to disseminate data and AI content for awareness, education, and adoption across the firm.
- Provide thought leadership and contribute to creative learning strategies to increase data and AI tool adoption across the firm
Other
- 3+ years of relevant experience or equivalent expertise translating complex concepts into consumable content for broad audiences
- Extensive experience facilitating training and marketing activities and developing and optimizing strategies and processes
- Experience in developing, training, and measuring learning plans and adoption of tooling
- Superior communication and stakeholder management skills
- Foster a collaborative and innovative environment partnering with Client Engagement team and Product to drive team performance, product improvements, client adoption and professional growth.
