Labcorp is seeking a Global Study Manager to manage clinical trials phases I-IV within their Central Labs Services group, focusing on key client deliverables including budget, risk, and milestone management, and ensuring successful study management and customer service.
Requirements
- 6 years of related industry experience
- Minimum of 1 year of experience in driving projects, preferably with global teams
- Demonstrated ability to act efficiently in an environment with dynamic timelines and priorities; strong planning, organizational, problem-solving skills, and ability to manage conflicting priorities
Responsibilities
- Provide project management oversight, focusing on key client deliverables through budget, risk, and milestone management.
- Perform review of Statement of Work (SOW) to ensure quality implementation of client specifics and requirements.
- Manage a portfolio of global and local studies with varying complexity.
- Ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
- Facilitate communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
- Comply with Central Labs Global Project Management strategy
- Support a culture of continuous improvement, quality, and productivity
Other
- High School Diploma required; Bachelor’s degree preferred
- Proven success at managing internal and external customers; ability to manage client relationships, deal with escalations, and provide exceptional customer service and support
- Act as an ambassador on behalf of the client within Labcorp Central Labs and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
- Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
- Participate in functional meetings and provide input, keeping processes up to date
