Delta Innovation is looking to solve real-world problems that span the breadth of the airline industry including airport operations, customer & employee experience, and commercial applications
Requirements
- Interest and understanding of emerging technologies including (but not limited to) AI, ML, robotics, IoT, AR/VR
- Familiarity with various research & evaluation methodologies
- Ability to think creatively about how to obtain data, analyze and contextualize it, and persuasively present data stories and solutions to an audience
- Ability to translate mass amounts of data into digestible and meaningful insights and be able to think critically about how to best deliver on business objectives
Responsibilities
- Conduct primary research activities, including working with stakeholders to determine exact business needs and translate into research objectives
- Design and conduct research and evaluation projects ranging in size and complexity across multiple, business units — often working independently, but with guidance from leadership and senior research team members
- Collaborate and work closely with the engineering and design teams for fast insights transfer to solve challenging business problems and make important product decisions
- Prepare and deliver research findings in formats including reports, briefs, presentations, logic models, theories of change, data visualizations, data dashboards, audience and user profiles and personas, and audience and user journey maps
Other
- Possesses a high school diploma, GED, or high school equivalency
- Is at least 18 years of age and has authorization to work in the United States
- Excellent organizational skills, attention to detail, self-reliance, and strong work ethic
- Strong presentation skills
- Embraces diverse people, thinking, and styles
