DICK'S Sporting Goods is looking to improve its understanding of the Athlete (customer) journey and leverage data for actionable insights to drive retail excellence and growth. The company needs to scale its Athlete data capabilities, enable cross-functional decision-making, and deliver personalized customer experiences.
Requirements
- Advanced knowledge of business intelligence platforms (e.g., Power BI, Tableau, Looker)
- Familiarity with SQL, Python/R, and data modeling best practices
- Understanding of identity resolution, customer journey analytics, and segmentation strategies
- Experience with experimentation frameworks, A/B testing, and causal inference methods
- Experience translating business needs into technical requirements for data platforms, identity graphs, CDPs, or marketing tech stacks
- Experience with customer data platforms (CDPs), data lakes, and real-time decisioning frameworks is a plus
Responsibilities
- Define the product strategy for Athlete data reporting, lifecycle dashboards, segmentation tools, and self-serve analytics
- Partner with data science teams to translate behavioral signals into actionable features and performance insights
- Surface opportunities from raw data and identify gaps in Athlete's understanding that analytics can solve
- Build the roadmap, collaboratively with product managers and stakeholders, based on goals for the portfolio
- Oversee quarterly commitments, resource alignment, dependency management, and delivery of high-impact BI features
- Ensure delivery of robust, scalable, and user-friendly dashboards and analytical tools that meet user needs
- Partner on implementation of identity resolution, predictive modeling outputs, and campaign tagging frameworks
Other
- Lead a team of product managers and product analysts responsible for Athlete-facing data products and BI solutions
- Define and communicate a cohesive Athlete data & insights strategy across departments, with executive visibility into business impact and adoption
- Drive the long-term vision for DSG's Athlete data, journey insights, and athlete segmentation
- Manage and mentor multiple product managers and analysts across business intelligence and Athlete analytics domains
- Foster a data-first, outcome-oriented product culture
- This is a fully remote position.
- Occasional travel (up to 15%) may be expected for collaboration and leadership alignment.
