Intuit's TurboTax is seeking to transform its Product Management function to drive innovation with velocity, customer-centricity, and data-informed strategic bets. The company aims to address the 85M American consumers who spend too much time and money on inefficient and expensive tax prep services by improving the flagship TurboTax DIY product experiences on stationary and mobile web.
Requirements
- 8+ years of product management experience, designing and delivering world-class software products, with a proven track record of driving significant customer and business impact.
- Experience building and leading a PM team (2+ years management experience)
- Deep customer empathy and a passion for solving complex problems; experience with consumer-facing products at scale is highly desirable.
- Strong strategic thinking and ability to craft a vision and translate it into an actionable, outcome-oriented roadmap.
- Excellent analytical and data-driven decision-making skills; proficiency in using data to define success, prioritize, and iterate.
- Demonstrable technical depth and curiosity; ability to engage effectively in technical discussions with engineering and architecture teams.
- Experience with AI/ML-driven products is a plus.
Responsibilities
- Leading the product vision, strategy, and high level roadmaps that will enable us to achieve our customer and business objectives.
- Partnering cross-functionally to deliver experience improvements and customer and financial targets.
- Building a high-performance team and culture.
- Attract world-class talent and lead, develop, and inspire them to innovate on behalf of our customers.
- Driving innovation and experiences to ensure critical tax law changes are understandable and actionable for millions of consumers
- Innovating on our Core customer journeys to improve conversion
- Determining how to drive clarity and confidence for users in tax filing
Other
- This role shapes the future direction of TurboTax; represents our Core experiences to leadership and has the latitude to shape and determine the roadmap to meet our customer and business objectives.
- Proven ability to lead and influence cross-functional teams in a matrixed environment, fostering collaboration and alignment.
- Exceptional communication and presentation skills, capable of inspiring teams and engaging with stakeholders at all levels.
- Bias for action and experience delivering results in a fast-paced, dynamic environment.
- Bachelor's degree required; technical degree (Computer Science, Engineering, etc.) or MBA preferred. Equivalent experience will be considered.
