Twilio needs to consolidate its demo platform across Communications and Segment for the first time, requiring the creation, maintenance, and design of a full-stack demo platform to showcase Twilio's entire product suite and drive cross-sell and multiproduct adoption.
Requirements
- 5+ years of experience in software development, with a strong understanding of RESTful APIs, web frameworks and integrating SaaS platforms.
- Strong knowledge of Javascript/Typescript including experience using Node and React with the ability to quickly learn and adapt to new technologies as needed.
- Working knowledge of architecting and building agentic applications using latest technologies including MCP and frameworks such as Langchain.
- Experience developing and deploying full stack, web-based applications with a focus on creating intuitive user interfaces and seamless user experiences.
- Familiarity with cloud computing concepts and platforms such as Snowflake, Databricks, GCP, AWS is a plus.
- Familiarity with the CPaaS API space, working with Twilio’s APIs, and prior CPaaS coding experience a huge plus
- Experience with React, NextJS or similar frameworks.
Responsibilities
- Build comprehensive web applications and product demos that solve business use cases for Solutions Engineers to leverage in customer facing calls.
- Utilize your software engineering expertise to build and maintain Twilio’s demo platform, demo environments and demo tooling, including integrations with other partner technology.
- Develop visually appealing, interactive demo environments using a range of tools, empowering AEs and SEs to provide self-service demos that highlight delightful user experiences.
- Stay abreast of new products, product updates and enhancements to incorporate them into the demo environments as appropriate to showcase the latest features and improvements.
- Apply first principle thinking to reimagine how Twilio’s products can be built and demonstrated and bring these ideas to life.
- Gather feedback from end users and use insights to continuously enhance and refine demo content and delivery.
Other
- Experience learning, understanding and communicating complex technical concepts to crossfunctional stakeholders.
- Creative thinking and problem-solving skills, with a track record of delivering projects with tight deadlines and incomplete information.
- Ability to work independently and collaboratively with multiple cross-functional stakeholders in a fast-paced environment, with a strong attention to detail.
- Approximately 10% travel is anticipated
- This role will be remote and based in the USA.
