Carnival Cruise Line is looking to enhance guest satisfaction, streamline operations, and drive revenue by leveraging data to guide product and operational decisions. The Guest Experience Insights team needs to transform complex data into actionable insights to identify opportunities and measure success.
Requirements
- Interns will be provided with a company-issued laptop and will need reliable internet when working remotely.
- SQL
- SAS
- Tableau
- Power BI
- Qualtrics
Responsibilities
- Source, clean, and organize data from company databases using tools like SQL and SAS; perform exploratory data analysis to identify trends and patterns.
- Build and maintain dashboards using Tableau or Power BI; document processes and create a maintenance plan for long-term usability.
- Develop and manage the progress of a strategic project, including task planning, timeline tracking, and collaboration with senior stakeholders.
- Create presentations and visual narratives to communicate insights and recommendations effectively.
- Coordinate with teams across the operations space (e.g., Food, Spa, Entertainment) to gather input and align on project goals.
- Apply business knowledge to generate data-driven recommendations that enhance guest experience, operational efficiency, or revenue growth.
- Integrate data from multiple sources, the intern will uncover insights and develop recommendations to enhance satisfaction, streamline operations, and drive revenue.
Other
- Hybrid Program: This internship is a hybrid program based in Miami, Florida.
- Students must be available for the entire duration of the program and willing to work a hybrid schedule, combining both in-office and remote work.
- This is a full-time opportunity, with interns working 40 hours per week.
- Juniors, seniors, and graduate students are preferred for the program.
- Carnival provides housing for interns who are relocating to Miami for the summer.
