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Head of Design - Onboarding

Atlassian

$180,900 - $283,175
Oct 1, 2025
San Francisco, CA, USA • Austin, TX, USA • Mountain View, CA, USA
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Atlassian is looking to improve the 'AI First' onboarding experiences for their customers to deliver a better time to value and expand their customer base.

Requirements

  • 10+ years of product design experience designing complex or enterprise-level software
  • Experience in end-to-end UX/product design to design impactful solutions to challenging problems
  • Comfort in the level of learning and ambiguity needed to navigate fast-evolving fields like AI
  • Experience balancing customer needs with business goals, market viability, and technical feasibility
  • Experience measuring success with qualitative and quantitative methods

Responsibilities

  • Partner with leadership, stakeholders, cross-functional teams to create improvements to Land and Onboarding ‘AI First’ experiences
  • Communicate design concepts and plans persuasively across different audiences and varying levels of the organization
  • Demonstrate excellence in driving impact through experimentation and data-driven design decision-making
  • Advocate the importance of designing for growth across the business
  • Work with product managers, engineering and other partners to define the wider Growth strategy
  • Lead and inspire a high-performing team of design managers and their reports
  • Improve craft quality for all design specializations in your team

Other

  • Provide ongoing coaching and feedback, fostering a high-performing, balanced, and diverse design team.
  • Passion for story-telling, the ability to bring design direction to life with compelling narrative
  • Facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes
  • At Atlassian, we strive to design equitable, explainable, and competitive compensation programs.
  • This role may also be eligible for benefits, bonuses, commissions, and equity.