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Adyen is looking to shape and scale an industry-leading developer experience for its customers and partners, ensuring developers have a seamless and powerful experience building on the Adyen platform, and that their feedback directly influences the product roadmap.

Requirements

• Deep understanding of APIs, SDKs, and developer tools.
• Expertise in one or two major programming languages.
• You have deep empathy for developers and a strong technical foundation - you’ve built or supported APIs, SDKs, dev tools, integrations, or products meant to improve developer experience.
• You’re a strong communicator, able to translate technical feedback into product opportunities - and vice versa.
• You have a strategic mindset, closely follow industry trends and like to try getting hands-on experience with new technology.
• You’ve worked closely with product and engineering teams and know how to advocate for user needs in a way that drives meaningful product improvement.
• You have experience in community engagement, but you care most about influencing the product.

Responsibilities

• Champion the end-to-end developer journey across Adyen’s APIs, SDKs, documentation, and tooling - with a relentless focus on removing friction and increasing adoption.
• Design and scale structured feedback loops with developers (customers, partners, and the broader ecosystem) to identify pain points and surface actionable insights.
• Collaborate with engineers, product designers, and product managers to prioritize and shape features based on real developer needs.
• Identify and address friction, inconsistencies, and gaps across the developer experience - from onboarding to ongoing usage.
• Co-develop go-to-market strategies for new developer-facing tools and capabilities.
• Oversee our developer experience content strategy and the creation of high-quality content like tutorials, blog posts, and videos in close collaboration with product, engineering, and marketing.
• Build trusted relationships with high-impact developers in our customer and partner ecosystem.

Other

• 5+ years of experience leading teams.
• Strong ability to design and execute plans that drive developer adoption and engagement.
• Excellent written and verbal communication skills, with the ability to clearly explain complex technical topics.
• Confident public speaker and experienced presenter in both technical and business contexts.
• Full professional proficiency in English.
• Proven experience working closely with product and engineering to influence roadmaps and deliver improvements.
• Collaborative, low-ego leader who prioritizes the growth and success of the team.
• International experience is preferred.
• We have a hybrid workplace and value in-person collaboration; this is not a remote-only role.
• Some domestic and international travel is required (mostly US and Europe).