LaunchDarkly is looking to support and empower developers as AI becomes a core part of their daily workflows, and to define and scale a Developer Relations and Experience strategy that strengthens developer trust, accelerates adoption, and shapes how LaunchDarkly serves developers.
Requirements
- Strong technical foundation; able to discuss APIs, SDKs, integrations, and developer workflows with credibility.
- Proven track record building communities, programs, and content that resonate with developers.
- Experience shaping developer onboarding, documentation, and engagement programs.
- Experience supporting PLG and self-serve product motions through content, demos, and advocacy.
- Hands-on experience creating technical content (talks, blogs, videos, sample apps, demos).
- Established presence or reputation within developer communities or open-source ecosystems.
- Ability to partner deeply with Product, Engineering, Marketing, and Growth teams.
Responsibilities
- Develop and lead the strategy for Developer Relations and Experience with a focus on enabling developer success in ways that naturally support product adoption and customer value.
- Influence cross team strategy and roadmap decisions that support awareness, activation, and usage among developers. Drive hands on activations that advance these goals.
- Partner with Product and Engineering to ensure that onboarding, tutorials, demos, quick starts, guides, and evaluation flows are intuitive and high-quality.
- Create scalable ways to help teams adopt LaunchDarkly with minimal friction by using developer feedback to shape our approach. Deliver hands on programs that support growth toward more mature delivery practices.
- Partner with Product and Docs to shape and support a documentation strategy that serves both traditional learning and AI assisted workflows.
- Develop practical guidance and examples that help teams address real challenges in their delivery process so they can ship safely and with confidence.
- Establish structured, prioritized feedback loops between developers and internal teams, shaping product and documentation improvements.
Other
- Typically brings at least 15 years of experience in Developer Relations, Developer Experience, or related technical advocacy roles, along with a minimum of 7 years of leadership experience.
- Excellent communication and public speaking skills.
- Ability to partner deeply with Product, Engineering, Marketing, and Growth teams.
- Lead, mentor, and grow a multi disciplinary DevRel organization.
- Establish strong, collaborative ways of working with Product, Engineering, Marketing, Growth, and Docs to ensure developers receive a unified and consistent experience.
