At U.S. Bank, the Head of Master Data Management (MDM) is responsible for defining and executing the enterprise master data strategy to ensure high-quality, consistent, and trusted data across the organization. This role leads the development and governance of master data domains (such as Customer, Product, Hierarchy), overseeing the design, implementation, and maintenance of MDM platforms, policies, and practices. Partnering with business and IT stakeholders, the Head of MDM ensures that master data supports key business processes, regulatory compliance, and analytics initiatives.
Requirements
- Proven experience implementing and operating enterprise MDM platforms (e.g., Informatica, SAP MDG, Oracle, Semarchy, Reltio)
- Strong knowledge of data governance frameworks, data quality management, and metadata management
- Experience with ERP, CRM, and data integration across cloud and on-prem environments
Responsibilities
- Define and lead the enterprise-wide MDM strategy in alignment with data governance, analytics, and digital transformation goals
- Drive the adoption of master data standards, business rules, and taxonomies across business units and systems
- Partner with Data Governance, IT, and business units to establish policies, roles, and workflows for master data stewardship
- Implement data quality standards and processes to ensure completeness, accuracy, consistency, and timeliness of master data
- Oversee data profiling, monitoring, and remediation efforts across MDM domains
- Lead the selection, design, and implementation of MDM platforms and related tools
- Ensure scalable architecture and integration of MDM solutions with enterprise applications (e.g., ERP, CRM, data lakes)
Other
- Bachelor’s degree in Information Systems, Data Management, Computer Science, or related field; Master’s degree preferred
- 10+ years of experience in enterprise data management, including 5+ years in a leadership role focused on MDM
- Strong leadership, project management, and stakeholder engagement skills
- Travel required approximately 10-15% within the United States
- The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week.
