TaskUs needs to scale its AI Safety Services unit by building and coaching a high-impact team of sellers, account managers, presale engineers, and marketers, while crafting a strategy to expand its reach and establish itself as a leader in AI safety.
Requirements
- 10+ years in technology services sales, business development, or GTM leadership, with 3+ years directly managing small (5-10) cross-functional teams.
- Consistent history of exceeding annual revenue goals through both new-logo wins and account expansions.
- Proven success selling AIML, data, or ML ops related services to enterprise and hyperscale customers.
- Deep network among AI platform owners, LLM research labs, or digital first enterprises.
- Experience collaborating with marketing to build pipeline via content, events, and demand-gen programs.
- Strategic GTM design & execution for services and SaaS hybrids.
- Data-driven operator: CRM mastery (e.g., Salesforce), forecasting, and metric-based coaching.
Responsibilities
- Own and execute the GTM strategy—from segmentation and value prop to pricing, quotas, and integrated campaigns.
- Directly lead a five-person GTM team covering enterprise sales, account management, solutions consulting, and marketing; hire & expand headcount as revenue scales.
- Acquire new customers: Source, qualify, and close complex AI safety service deals with frontier model labs, hyperscale's, and AI-enabled enterprises across finance, healthcare, consumer internet, and more.
- Expand strategic accounts: Identify unmet needs, open new buying centers, and convert early-stage pilots into multimillion-dollar programs.
- Drive predictable growth: Build and manage a data-driven pipeline; forecast accurately; hit quarterly and annual targets for bookings, revenue, and margin.
- Elevate our brand: Develop thought-leadership content, speak at industry events, and cultivate analyst relations to position TaskUs as the category leader.
- Forge executive relationships: Establish trust with C-suite stakeholders—CIOs, CTOs, Chief Risk Officers, Chief Privacy Officers, and Heads of ML/AI Safety.
Other
- Build and mentor a tight-knit team: Directly manage and develop a five-person GTM squad, setting clear goals, providing coaching, and fostering a high-performance culture.
- Scale our footprint: Win new enterprise logos and expand existing relationships, driving significant annual bookings growth.
- Set the market narrative: Craft positioning and campaigns that make “AI safety” synonymous with TaskUs quality, velocity, and thought leadership.
- Champion cross-functional excellence: Align Product, Engineering, and Delivery teams around customer needs and commercial realities.
- People leadership: Coaching, performance management, and career development for a compact, high-impact team.
