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Head of Technical Business Systems - Global Operations

Meta

$210,000 - $285,000
Aug 19, 2025
• Menlo Park, CA, USA
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Meta is seeking an Operations Systems leader to oversee a team of systems program managers responsible for the design and delivery of tooling necessary for Product Data Operations (PDO) and Product Operations (ProdOps) to achieve their organizational objectives, amidst a fundamental transformation of their tooling.

Requirements

  • 12+ years of software industry experience, including systems engineering, consulting, or technical product/program management experience
  • 5+ years of people management experience leading teams to deliver technical programs or products from inception to delivery
  • Experience in organizational coordination and establishing work relationships across multi-disciplinary teams and partners in different time zones
  • Experience in analytical thinking and problem-solving with large-scale systems, proven track record in delivering technology programs or products from inception to delivery, understanding user needs, gathering requirements, and defining scope
  • Experience operating independently across multiple teams, demonstrating critical thinking and thought leadership
  • Experience communicating and collaborating with technical management teams to develop systems, solutions, and products
  • Experience in AI, machine learning, or related fields

Responsibilities

  • Build and lead a team of Systems Program Managers (SPMs), and out-sourced engineers that can scale with Meta and Product Data Operations through rapid infrastructure, tooling, and product growth
  • Take accountability across four pillars of our systems / tools - maturity, reliability, adoption and efficiency. Ensuring our tools are fit for purpose, can scale with quickly evolving business needs, and driving high ROI
  • Manage, mentor, and grow the existing team while fostering a healthy, and productive team dynamic
  • Forge partnerships with technical and business leaders across the company, ensuring that team resource investments align with company priorities. This requires navigating conflicting priorities, competing resources, quickly evolving business needs, and the AI landscape
  • Lead from the front by leveraging your technical proficiency to proactively identify and analyze complex, long-term, critical tooling challenges with engineering leaders and stakeholders. Develop a long-term vision along with a near-term execution plan
  • Structure and optimize the organization for effective execution, including attracting talent and swiftly filling gaps in the existing team to facilitate growth
  • Build and lead an organization centered on customer focus and effective communication, emphasizing decisive, fast-moving solutions, quick and constructive conflict resolution, and a 'no barriers' mindset

Other

  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • Meta builds technologies that help people connect, find communities, and grow businesses.
  • Meta is proud to be an Equal Employment Opportunity employer.
  • Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.