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Head of Technical Strategy & Operations

Snap

$213,000 - $377,000
Sep 16, 2025
Palo Alto, CA, USA • Seattle, WA, USA • Los Angeles, CA, USA • Bellevue, WA, USA
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Snap Inc. is looking for a leader to ensure engineering teams execute efficiently on core priorities and business outcomes, driving planning, execution, and operations, while also managing high-impact technical projects. The role aims to align engineering organizations across platform, product, information security, and research on execution mechanisms and strategy, ensuring progress on cross-cutting priorities like ML, infrastructure costs, reliability, performance, and technical debt.

Requirements

  • 10+ years of experience in Technical Program Management
  • A proven track record of leading large-scale, ambiguous programs across distributed teams in fast-paced, cross-functional environments, especially in the areas of improving platform reliability, operational stability and performance of production systems
  • Experience with data visualization tools (e.g. Grafana, Looker, Tableau) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA).
  • Experience working directly with engineers and contributing to technical design, architectural trade-offs, and roadmap planning.
  • 2+ years of experience with technical leadership or acting as the domain-expert to a technical organization
  • Strong technical fluency—enough to deeply engage with engineering, product, info‑sec, and finance orgs and translate complex concepts into strategic clarity.
  • Proven impact launching operational discipline at the scale of engineering organizations, emphasizing process, cost optimization, and cross-functional alignment.

Responsibilities

  • Lead and drive business critical, cross-functional special projects from inception through execution to measurable outcomes. Examples include: ML platform advancements, driving down infrastructure costs and improving gross margins, AI adoption for planning process across orgs, and build scalable solutions for roadmapping.
  • Partner deeply with engineering and product leadership to optimize operational efficiency, embed cost-conscious decision-making, and elevate platform reliability.
  • Design, manage, and elevate operating rhythms: annual planning, quarterly OKRs, reviews, resource allocations, and cross-functional syncs.
  • Own execution frameworks (processes, playbooks, tools) that ensure consistent, scalable project delivery across engineering, product, infosec and research teams.
  • Build artifacts—tools, dashboards, and programs—that influence decisions and surface program status, risks, and opportunities clearly on our core priorities such as investments in ML advancements and horizontal programs across engineering.
  • Serve as a trusted advisor and engineering lead, bridging gaps and aligning stakeholders across XFN layers.

Other

  • Bachelor's in a technical field such as computer science, mathematics, statistics or equivalent years of experience
  • Data-driven decision-making instincts paired with polished executive communication—clear, persuasive, and concise across written and presentation mediums and ability to influence without authority.
  • Collaborative, diplomatic, and resilient: thrives in high-velocity environments that demand quick alignment across diverse stakeholders.
  • Technical foundation (e.g. Machine Learning, Computer Science, Engineering, technical MBA) or prior hands-on experience in engineering/product management or a similar discipline.
  • Demonstrated success in tech organizations spanning software, hardware, ml, information security, and/or research verticals.