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Head of Trade Compliance & Operations

Open AI

Salary not specified
Nov 19, 2025
San Francisco, CA, US
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OpenAI needs to build and scale its global trade function to support compute acquisition and programs across R&D and infrastructure, ensuring compliance, resilience, and scalability for its AI development.

Requirements

  • 12+ years of experience in customs, COO determinations, substantial transformation, HTS classification, and import compliance.
  • Deep knowledge of HTS classification, customs valuation rules, export-control law, and preferential trade agreements.
  • A track record of managing customs and export compliance interactions and disputes.
  • Hands-on experience implementing or managing trade compliance software and ERP modules (e.g., SAP GTS, Descartes, Amber Road/E2Open, OCR).
  • Experience building global trade programs in high-growth or hardware environments.
  • Experience thriving in ambiguity, building from 0 to 1, and driving automation over manual processes.

Responsibilities

  • Advise on global trade strategy across country-of-origin (COO) planning, tariff exposure, and global supply chain structure for compute and R&D initiatives.
  • Review supplier contracts with a focus on tariff, duty, and trade compliance provisions.
  • Ensure customs valuation is aligned with transfer pricing frameworks.
  • Select, configure, and manage global trade compliance software and ERP integrated trade modules to ensure systemic classification/COO/valuation logic.
  • Establish data integrity, automation, and reporting frameworks for import/export records and classification data.
  • Lead customs and import operations, including HTS classification, customs broker management, clearance operations, customs inquiries/disputes, and audit readiness.
  • Build our export compliance program, policies, and procedures, including classification, licensing, recordkeeping, investigations, and enforcement responses.

Other

  • Build and scale OpenAI’s global trade function, spanning inbound customs, export controls, trade systems, and cross-border operations.
  • Partner closely with Legal, Hardware, Supply Chain, Finance, Tax, and Policy to create a compliant, resilient, and scalable foundation that supports compute acquisition and programs across R&D and infrastructure.
  • This is a strategic operator role that blends leadership with hands-on program development, systems design, and team building to accelerate the safe and responsible development of AGI.
  • Develop global internal controls, risk monitoring, and audit frameworks that scale with the business.
  • Partner with Hardware Engineering, Supply Chain, Logistics, Tax, and Legal to embed trade considerations in manufacturing and sourcing choices.
  • Build and lead a high-performing trade compliance and import operations team that scales with OpenAI’s growth.
  • A JD or trade counsel background (highly preferred).
  • Strong communication skills and the ability to influence senior partners in operations, legal, engineering, and policy.