Accelerate Citi's transformation within the U.S. Personal Banking Technology organization by embedding emerging technologies and artificial intelligence into core banking platforms and customer experiences. Expand Citi's AI strategy within US Personal Bank, driving responsible innovation, and delivering technology-enabled outcomes across consumer banking technology.
Requirements
- This leader will have deep technical understanding of modern computing practices and architectures.
Responsibilities
- Define and execute USPBT’s AI and Emerging Tech strategy
- Design and implement AI/ML solutions across engineering, core consumer banking and digital areas.
- Build a robust AI/GenAI execution platform to accelerate implementation of business use cases
- Lead development and execution of AI-powered automation, advanced analytics, and predictive decisioning to improve speed, accuracy, and customer experience across digital banking journeys.
- Leverage AI capabilities embedded in existing vendor platforms and third-party fintech integrations to drive value without redundant investment.
- Establish a robust pipeline of proof-of-concepts and pilot use cases, driving ideation to industrialization through measurable impact tracking.
- Monitor advancements in generative AI, cloud-native architectures, and regulatory AI policy to proactively inform Citi’s strategy and risk posture.
Other
- Full management responsibility of multiple teams, including management of people, budget and planning.
- Excellent communication skills required in order to influence a wide range of audiences.
- Partner with key stakeholders in Technology, Risk, Compliance, Information Security, and Legal to ensure scalable and responsible AI adoption, in accordance with Citi’s model risk and AI governance frameworks.
- Forge partnerships with fintechs, hyperscalers, AI vendors, and academic institutions to accelerate Citi’s and USPBT’s AI maturity and innovation capacity.
- Build, lead, and mentor a cross-functional team of data scientists, machine learning engineers, and digital transformation leaders while fostering collaboration across broader USPBT and enterprise tech teams.
- Deliver executive-level updates and strategy recommendations to senior leadership, Boards, and transformation councils on emerging tech progress and risk mitigations.
- 15+ years of relevant experience
