The Help Desk Team needs assistance in providing quality technology support and managing IT infrastructure, including equipment deployment, software installation, and inventory management.
Requirements
- Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge
- Ability to communicate IT terminology to someone that does not understand technical terms
Responsibilities
- Assists the Help Desk Team to deliver technology support
- Assist with the deployment of new equipment
- Assist with software installs
- Assist in collecting information for the equipment inventory
Other
- Must be pursuing a degree or certificates in a computer related field
- Ability to work in both a team environment and independently
- Time Management
- Analytical skills, the ability to solve problems that may come up during a typical work day
- Strong written and verbal communication skills
- Strong interpersonal skills with end users, customers, and management
