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At U.S. Bank, the Reliability Engineer will support production applications, automate discoveries, eliminate recurring incidents, and reduce downtime for customers. The role focuses on improving application availability, latency, performance, efficiency, and proactive monitoring.

Requirements

• Strong Mainframe development and support skills (Hogan Cobol, JCL, MF Utilities, Debugging tools), IMS DB skills. CICS skills, IBM Utilities, BMC utilities.
• Knowledge of Tools like GitLab, CD/CI pipelines, API’s
• Ability to design, build, test, debug and document system software and hardware solutions
• Experience providing prompt and high-quality production support to complex mainframe legacy systems during incidents, events or problems using HOGAN, CICS, JCLs, Scheduler, TSO, Dump analysis and debugging, and ServiceNow
• Ability to design, write, deliver, leverage monitors and dashboards that improve predictability and are actionable in a proactive manner (SPLUNK, Datadog)
• Experience working on full Software Development life cycle including Agile, Scrum and Waterfall methodologies (development, implementation and support of mainframe Hogan Cobol applications)
• Strong knowledge of ServiceNow processes (Incident Management, Problem Management)

Responsibilities

• Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle.
• Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production.
• Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability.
• Completing risk analysis studies of new designs and processes.
• Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability.
• Ability to design, build, test, debug and document system software and hardware solutions
• Ability to design, write, deliver, leverage monitors and dashboards that improve predictability and are actionable in a proactive manner (SPLUNK, Datadog)

Other

• Open to work nonstandard work hours and workdays (24/7/365 on-call Rotation)
• Excellent verbal and written communication skills
• This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.
• Ability to provide technical architectural direction input for Hogan systems processing, Hogan Release System.
• Four to five years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development