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SageSure is seeking a Home Services Analyst to lead discovery research and early-stage experimentation to fuel smarter, faster innovation, uncover unmet needs, validate new concepts, and shape high-impact opportunities before they scale.

Requirements

• 5+ years of experience in innovation strategy, user research, market intelligence, or a related field
• Proven track record in qualitative and quantitative research with actionable, strategic outcomes
• Experience designing and executing early-stage experiments (e.g., pilots, MVPs, concept validation)
• Strong program management skills and ability to work cross-functionally
• Comfort working in ambiguous, pre-product environments and balancing customer, business, and technical perspectives
• Strong business acumen and ability to synthesize signals into clear strategic direction
• Familiarity with home-related perils (e.g., electrical fire, appliance failure, water loss) and mitigation technologies (e.g., IoT sensors, shutoff valves)

Responsibilities

• Conduct discovery research to identify unmet needs, emerging risks, and whitespace opportunities across our stakeholder ecosystem
• Design and run early-stage experiments to evaluate the desirability and feasibility of new concepts
• Manage innovation research programs with clear goals, timelines, and measurable outcomes
• Produce insight-driven briefs and opportunity maps to inform innovation priorities and reduce risk in early-stage investments
• Lead market scans and regulatory research to monitor competitor activity, insurtech innovation, and relevant legislation
• Collaborate with Product, Data, Engagement, and Analytics teams to turn discovery insights into scalable solutions
• Help develop a repeatable framework for moving from insight to experimentation and accelerating our learning cycles

Other

• Bachelor’s degree in a relevant field (e.g., Business, Design, Behavioral Science, Economics, Engineering)
• Exceptional communication and storytelling skills—especially in executive-facing settings
• Advanced degree (MBA, MS, PhD) in a relevant field (e.g., Design Research, Foresight, Engineering, Behavioral Economics)
• Background in insurance, home services, climate tech, or other risk-based industries
• Familiarity with frameworks like Jobs to Be Done, Design Thinking, or Three Horizons