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Hospitality Tech Lead

Corewell Health

Salary not specified
Sep 5, 2025
Grand Rapids, MI, USA
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Corewell Health is looking for a flexible team member to support various roles within their Support Services department, ensuring cost-effective and efficient operations across multiple locations and functions.

Requirements

  • 2 years of relevant experience Included job profile tasks and/or other related experience Required
  • CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days required Or
  • CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days required
  • CRT-EPIC Credentialed Trainer - UNKNOWN Unknown Patient Transport Upon Hire preferred
  • CRT-ServSafe Allergen - NRA National Restaurant Association Nutrition Services 90 Days preferred
  • CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days preferred
  • CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment Environmental Services 1 Year preferred

Responsibilities

  • Maintains shift accountability for Support Services team member job duties in a cost effective and efficient manner.
  • Assists the leader in coordinating and facilitating the daily operations.
  • Responsible for making sure all daily tasks are completed.
  • Responsible for conducting quality audit inspections with employees.
  • Assists the team in training, scheduling, and workflow.
  • Directs and maintains accountability for complex, multi-faceted programs.
  • Provides administrative support through the appropriate use of software and/or other tools.

Other

  • Team members working in this role will need to display the flexibility to work in two or more work locations and in two or more department roles as assigned by leadership.
  • Based on the assignment, individual must meet the specific requirements of the job profile they are fulfilling.
  • Addresses any concerns or issues pertaining to customer and employee relations.
  • Work as a team member helping others to contribute to the overall success of Corewell Health.
  • Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents including greeting and supporting hospital navigation.