The World Bank Group (WBG) HR Department is seeking a Data Analyst – Global Talent Acquisition (HR Analyst) to support the rollout and strategic implementation of end-to-end Global Talent Acquisition services.
Requirements
- Proven experience in HR or data analytics, including demonstrated ability to conduct research and analysis, data mining, and report generation.
- Good narrative grasp of ‘the story behind the numbers’, and ability to articulate issues and recommend solutions to aid management in decision-making;
- Strong knowledge of HR information systems, tools, and processes
- Proficiency in Microsoft Office applications, especially Excel, Word, and PowerPoint
- Knowledge of data visualization tools such as Power BI and Tableau
- Familiarity with SQL for data analysis and report creation/development, as well as Python/R for data analysis
- Strong oral and written communications and presentation skills in English, ability to translate complex data for a variety of audiences, and experience preparing client-ready materials.
Responsibilities
- Proactively gather, analyze, and interpret qualitative and quantitative data and information and prepare relevant reports, dashboards, and presentations to generate insights that strengthen support for WBG business objectives, contributing to change management and knowledge management efforts.
- Collaborate with other support functions (Analytics, Budget) and HR areas to incorporate multiple data streams to effectively analyze and communicate results and recommendations.
- Develop and enhance HR analytics tools and resources to support efficient and effective Recruitment services. This includes satisfaction surveys, scorecards, reports, instructional guides, process maps, data visualizations and knowledge products.
- Perform sentiment analysis on qualitative data, such as client and staff feedback, to gauge overall satisfaction and identify areas for improvement.
- Proactively monitor internal and external Recruitment trends and identify gaps and improvement possibilities for the delivery model and related programs, processes and metrics in alignment with the WBG talent strategy.
- Foster a data-driven culture within the team by implementing effective data quality controls to ensure accuracy, integrity, and consistency, as well as data models and analytical frameworks to enhance the efficiency and effectiveness of Recruitment services.
- Contribute to streamlining and automation of Recruitment through digital transformation initiatives by providing inputs for process and system changes, including functional requirements.
Other
- Master's degree in business administration, Human Resources, Organizational/Industrial Psychology, Statistics, Business Analytics, Data Science or a related field with minimum of 2 years of relevant experience, preferably in a global company or organization; or Bachelor’s degree and a minimum of 4 years of relevant experience.
- Strong quality control and client-service orientation and attention to detail.
- Flexibility and ability to work in a fast-paced environment with shifting work priorities and demands and tight deadlines.
- Strong analytical and project management skills with the ability to articulate issues and recommend solutions.
- High level of integrity, tact and discretion when managing sensitive and confidential information.
