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HR Risk & Controls QA Monitoring & Testing Lead Analyst

Citigroup

$103,920 - $155,880
Aug 27, 2025
Tampa, FL, USA • Jacksonville, FL, USA • Irving, TX, USA
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Citi is looking to strengthen risk management quality by assessing outcomes from activities and processes against conformance with applicable requirements

Requirements

  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management

Responsibilities

  • Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • Stay up-to-date with the latest quality assurance testing tools and strategies
  • Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management

Other

  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Bachelor's/University degree, Master's degree preferred
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
  • Ability to manage multiple tasks and priorities