The ICT SMKG organization needs a Product Manager for digital platforms to be responsible for the roadmap and delivery of features that fulfill customer needs and business goals.
Requirements
- 5+ years of Customer Relationship Management systems experience
- Experience in product management and agile methodologies
- Direct Experience in campaign development, testing and deployment
- Experience in Data and Cloud architecture
- Experience in CRM solutions, primarily Salesforce Clouds
- Strong Knowledge of Software and Content Development life cycles
- Experience with Digital Asset Management systems integrations
- Experience with web site content management systems integrations
Responsibilities
- Manage strategy and product roadmap, ensuring alignment with the company's overall goals.
- Manage your product backlog independently, leading both business and technical decision-making through coordination and collaboration with cross-functional partners and business leaders.
- Define each product evolution as User Stories, prioritizing them within your Product Backlog, and support execution through agile methodologies.
- Work closely with development, design and other teams to ensure product features are developed as planned.
- Communicate with other teams or leadership to provide updates on delivery timelines, product progress, upcoming releases or changes in priorities, status, risks and escalations.
- Build relationships with key stakeholders who contribute to the definition and ongoing support of the digital platforms.
- Manage a development team, encouraging team spirit and ensuring everyone collaborates effectively to meet the team's mission.
Other
- Bachelors degree in Business, Data Science, Statistics, Business Analytics, Management Information Systems, Computer Science, IT, or a related field
- Strong customer-obsessed attitude
- Ability to manage multiple priorities and lead cross-functional teams
- Results-driven and self-motivated
- Written and verbal communication skills
- Ability to collaborate, build relationships and influence people
- Strong organizational skills, ability to work under pressure and manage multiple priorities with competing resource demands
- Good interpersonal skills and ability to build relationships at all levels of the organization
