Deluxe is looking for a professional to implement Deluxe-proposed solutions and configurations on projects, ensuring client satisfaction and meeting billing targets.
Requirements
Experience with Microsoft Office suite and windows-based operating systems/networks.
Experience implementing or support software solutions.
Responsibilities
Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours.
Assist on larger more complex projects that require more than one resource.
Delivery Services in the area of expertise and product knowledge.
Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product.
Document defects and resolution approach.
Work collaboratively with other team members to resolve issues.
Other
Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position.
Prepare implementation status reports for project managers, clients, and as required, internal management.
The document, communicate status and help escalate issues internally
Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience.
2 years in banking and/or payment processing is preferred.
