The Division of Technology Services (DTS) is looking to coordinate software asset management systems and processes with DTS customer agencies and assist in software licensing day to day functions.
Requirements
- Experience with management of enterprise software such as Adobe and Microsoft preferred
- Understanding of software licensing models and basics of asset management
- Ability to use analytical data to creatively promote initiatives
- Ability to work with ServiceNow environment
- Ability to use available technical systems to come up with creative solutions
- Software inventory management skills
- Ability to develop logs and/or reports
Responsibilities
- Assist in the project management of the Software Asset Management (SAM Pro) effort as DTS implements the system in our ServiceNow environment as well as coordinate ongoing efforts utilizing the SAM Pro system
- Software inventory management (order tracking, distribution/installation, billing, key management, audit, reconciliation)
- Develops logs and/or reports
- Assists customers in finding products, making selections and purchasing items.
- Understanding current processes and systems and how to use available technical systems to come up with creative solutions
- Understand day-to-day processes to assist DTS software coordinators as needed
- Strong written and oral communication skills to promote the SAM Pro system with customer agencies; answer questions on SAM Pro; engage with agencies on software onboarding tasks to the SAM Pro system
Other
- Ability to communicate professionally to C-Level employees
- Customer service oriented
- Self-motivated and ability to work independently
- Strong organization skills
- Employment contingent on passing a drug screening and a background check
