Hyundai Motor Company is looking to improve the quality and performance of their infotainment systems in Genesis, Hyundai, and Kia vehicles by identifying and resolving emerging quality issues, conducting thorough testing, and analyzing customer feedback and market trends.
Requirements
- Basic understanding of infotainment systems and features
- Familiarity with data acquisition and analysis tools
- Root cause analysis skills
- Proficiency in Microsoft programs, such as Excel, PowerPoint, and Word
Responsibilities
- Participate in quality gate audits with affiliates, vendors, and HMG teams to evaluate newly released test software, identify emerging quality issues, and verify resolution plans to ensure complete software development prior to market release
- Utilize warranty claim analysis and severity assessments to conduct quality investigations on Genesis, Hyundai, and Kia vehicles and their respective infotainment and other electronic systems
- Plan, lead, and conduct comprehensive end-to-end testing for connected car services
- Execute field and on-site investigations to identify, analyze, replicate, and resolve quality-related issues for infotainment systems
- Conduct thorough evaluations of prototype vehicles to identify and address potential quality issues prior to product launch
- Develop test cases for new system evaluations to perform in-depth assessments of various infotainment systems
- Publish technical reports on infotainment system evaluations and investigations to provide HMG R&D and Quality teams with recommendations for improvement
Other
- Currently pursuing a bachelor's degree in computer science, electrical engineering, or mechanical engineering
- Excellent time management, self-management, and organization skills
- Strong written, oral, and interpersonal skills
- Interest in vehicle testing, diagnostics, and quality improvement
- Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
