JPMorgan Chase is building a fit-for-purpose Commercial Card offering for the Innovation Economy ecosystem (VCs, Founders, and portfolio companies) that meets current needs and can evolve to provide greater enhancements and benefits to help these clients run and grow their businesses.
Requirements
- 8+ years of experience or equivalent expertise delivering high-impact and large-scale products, projects, or technology applications.
- Experience building, launching, and managing payments products with external partners
- Excellent problem-solving skills and strategic thinking about data products and their impacts on business objectives to drive strategic initiatives and manage complex projects in a fast-paced environment
- Demonstrated ability in managing cross-functional dependencies and know-how to implement products at scale and within committed timelines
- Strong understanding of the complexities of releasing a product in a highly complex regulatory and controls environment
- Experience in enterprise-wide release and deployment processes and strategies
- Direct exposure to the Innovation Economy with an in-depth understanding of the needs of companies from start-ups to advanced growth stages
Responsibilities
- Direct principal activities across the end-to-end delivery, launch, and commercialization of the Commercial Card product, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting
- Foster internal relationships essential for facilitating the IE Card product offering while identifying and implementing opportunities to enhance efficiency and coordination across relevant product, tech, and operational teams
- Drive external partnerships critical to product development, ensuring partner accountability, transparency, and a strong influence on the partner roadmap
- Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Develop a deep understanding of the technical specifications and benefits of the new solution, effectively communicating these benefits to customers, business and technical colleagues, and executives
- Maintain high visibility across product timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners
- Lead change management initiatives across functional partners, ensuring compliance with the firm’s risk, controls, compliance, and regulatory requirements
Other
- Lead innovation through the development of products and features that delight customers.
- Challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that inspires cross-functional teams.
- Deliver periodic business updates to a diverse set of internal stakeholders, including Product teams and executives, Technology teams, Client segment leadership, Governing bodies, and Functional partners (e.g., Legal, Risk, Controls, Compliance, Finance, and Business Management).
- Knowledge of the Innovation Economy
- Proven ability to lead complex operational management and change readiness at scale
