IMI is looking to maintain customer satisfaction by analyzing customer requirements to provide engineered solutions to meet their needs in a timely fashion
Requirements
- Strong ability to create solutions
- Strong sense of ownership
- Ability to develop strategic goals
- Ability to find ways to accomplish the required goals
- Technical expertise on product performance and design
- Ability to assess application feasibility
- Ability to utilize resources of the group to define/develop method for special customer application needs
Responsibilities
- Address incoming calls from customers and Regional Managers on inquiries, orders, and applications for assigned Product Group
- Submit informative and thorough proposal to customer
- Support customer follow-up plan with Regional Managers on open quotations
- Develop and grow relationships with specified key and target customers
- Obtain application specifications, from customer or Regional Managers and provide engineered solutions
- Make product selection for standard product applications
- Develop technical expertise on product performance and design to assess application feasibility
Other
- Bachelor's degree preferred
- Strong communication and interpersonal skills
- Ability to work in a team environment
- Strong problem-solving and analytical skills
- Ability to work towards continuous improvement of products and processes
