Midwest Hose is seeking an experienced Inside Sales Representative / Account Manager to market, promote, and profitably sell industrial hose, hydraulic hose, fittings, and related products to existing and potential customers in various industrial sectors.
Requirements
- Proficient in Microsoft Office (Outlook, Excel, Word) and CRM or ERP systems
Responsibilities
- Manage inside sales and order processing for industrial hose assemblies, fittings, and fluid transfer products
- Provide technical product support, quoting, and pricing for customer orders
- Track sales performance and customer interactions through CRM systems
- Maintain strong product knowledge of industrial hose, hydraulic systems, and fluid power solutions
- Process orders accurately in compliance with company policies and procedures
- Prepare reports and communicate sales trends to management
- Support warehouse and counter sales operations as needed
Other
- Develop and maintain relationships with customers in the industrial, oilfield, and energy sectors
- Identify new sales opportunities through lead follow-up, cold calling, and customer outreach
- Coordinate with Outside Sales Representatives to grow accounts and ensure excellent service
- Ensure high levels of customer satisfaction through professional communication and prompt issue resolution
- Collaborate with team members to achieve monthly and quarterly sales targets
- Maintain a clean, organized, and customer-friendly sales environment
- Perform any other duties as assigned to support branch operations
- Previous inside sales, account management, or customer service experience in an industrial, manufacturing, or oilfield environment
- Prior hose industry or hydraulic products experience highly preferred
- Strong knowledge of industrial hose assemblies, fittings, and fluid transfer systems preferred
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Reliable, self-motivated, and results-oriented
- Team player with a positive and professional attitude
- Commitment to excellent customer service and relationship building
- High School Diploma or GED (required)
- Some college or technical coursework (preferred)
- 2+ years of industrial sales or oilfield supply experience (preferred)
- Prior hose and fittings sales experience (highly preferred)
- Offers of employment are contingent upon the successful completion of a background check and drug screen.
